Privacy Policy

 Reason we process information 

Information we process 

Corporate administration and service management 

(1) to initiate the coaching/mentoring services with you. 

• Personal identifiers, contacts and characteristics (for example, name and contact details). • Work identifiers (such as Position or Role and corporate profile/CV) • Objectives of mentoring. 

(2) to provide background to CMi Merryck mentors and ensure they are appropriately briefed to offer the best possible service to you. 

(3) contacting you to discuss your experience whilst involved in our services. 

(4) to provide summary feedback on our delivery of the contract to you. 

(5) invoice you for the services. 

(6) Alumni network. 

• Personal identifiers, contacts and characteristics (for example, name and contact details). • Work identifiers (such as Position or Role and corporate profile/CV) 

Mentoring 

(7) deliver the coaching/mentoring services to you. 

• Personal identifiers, contacts and characteristics (for example, name and contact details) • Work identifiers (such as Position or Role and corporate profile/CV) • Assessment data, data you share in regards of performance evaluation, professional and personal work-related objectives, activities and interests. • Personal data processed by a mentor in the course of providing individual mentoring services will not be shared without first obtaining the mentee’s explicit permission; the relationship between you and your mentor will be based on confidentiality and this is an explicit contractual obligation of parties. 

Our reason for processing information 

Who we share information with 

Corporate administration and service management (including Alumni) 

• Our IT providers, including cloud-based providers of email, office functionality and Customer Relationship Management. • The mentor(s) responsible for your specific engagement. 

Mentoring 

• Mentors are senior independent professionals and operate as third parties under CMi Merryck’s instructions. Mentors will store and process data on their own equipment and personal computers. • The Mentor-mentee relationship is considered confidential. Therefore, other than confirmation that the service is being delivered to you, no information is shared by the mentors. • Summary and anonymised data of the services being delivered may be shared with you and/or your parent organisation. This could include, for example, anonymous team assessment diagnostics or practical mentoring information (such as practicalities, schedules, timing). 

We have a documented approach to information security that is consistent with international standards. Your information is securely stored as follows: Our reason for processing information 

How we store your information 

Corporate administration and service management, including Alumni. 

• Secured use of cloud-based providers of email, office functionality and Customer Relationship Management. 

Mentoring 

• Mentors operate as our subcontractors and will store information on their own devices. We have outlined in our agreements with mentors the level of security required and have measures in place to implement and oversee the security of mentor devices. 

We retain your personal data for seven years after your engagement with us has concluded. Our reason for processing information 

How long we retain information and how we remove this 

Corporate administration and service management (including Alumni) 

• Our core records, which indicate who we have offered services to, are retained for seven years. After this time, we anonymise the data we hold to remove reference to individual mentees. • We retain your contact details on our Alumni programme for as long as you participate in the programme. We remove your details once you choose to leave. 

Mentoring 

• Mentors are instructed to retain their records of your mentoring for no longer than twelve months after your relationship with them ends, after which they delete the data from their devices.